Combatting Retail Crime for Safer Communities

The National District Attorneys Association (NDAA) and Retail Industry Leaders Association (RILA) have formed a first-of-its-kind national partnership to combat retail crime. The launch of the national partnership follows a successful summit held on June 30, 2022, bringing together leading retailers and district attorneys’ offices from around the country to establish open lines of communication between prosecutors and retailers, identify common challenges, share information on repeat offenders, and work together to identify criminal networks targeting local retailers.

RILA, NDAA Drive Local Collaboration to Combat Retail Crime

RILA and the National District Attorneys Association (NDAA) Store Walk Initiative connects retailers with local prosecutors for a unique approach to tackling organized retail crime, habitual theft, and its impact on communities.

Store Walk Initiative

Retail Crime Advisory Board

Ashlie Shanley (Chair)
Ashlie Shanley (Chair)
District Attorney, Prosecutorial District 25 (NC)
Sam Bregman
Sam Bregman
District Attorney, Bernalillo County District Attorney's Office
Eric Zahnd
Eric Zahnd
Prosecuting Attorney, Platte County Prosecuting Attorney's Office
Nathan  Beedle
Nathan Beedle
Assistant District Attorney & Misdemeanor Trial Bureau Chief, Harris County District Attorney's Off
Kimberly Esack
Kimberly Esack
Supervisor, Economic Crimes Division, Philadelphia District Attorney's Office
Shane Bennett
Shane Bennett
Principal-Theft, Fraud & Abuse, Target
Jeff Blunk
Jeff Blunk
Senior Manager Investigations, Asset Protection, Nordstorm, Inc.
Sean Browne
Sean Browne
Senior Manager Asset Protection Investigations, The Home Depot
Melissa Wacha
Melissa Wacha
Director, Asset Protection Operations and Investigations
Meijer, Inc.
Rory Stallard
Rory Stallard
Director of Loss Prevention (ORC)
Ulta Beauty, Inc.

Discover more on the Vibrant Communities Initiative

RILA & NDAA partnered to launch the Initiative, to bring together district attorneys, police departments, social service organizations & other stakeholders to identify effective approaches for dealing with organized retail crime, habitual theft, violence, vagrancy & blight in & around retail stores.

Vibrant Communities Initiative

Partnership Sponsor

Target

Target

RILA and NDAA are grateful to Target Corporation for its support of Combatting Retail Crime for Safe Communities, a first of its kind national partnership of leading retailers and district attorneys. United in their shared goals to reduce retail crime, protect frontline workers and promote vibrant communities across the country, the partnership provides opportunities for enhanced collaboration, best practice sharing and problem-solving. This ground-breaking work is made possible by the generosity of Target Corporation.

Minneapolis-based Target Corporation (NYSE: TGT) serves guests at nearly 2,000 stores and at Target.com, with the purpose of helping all families discover the joy of everyday life. Since 1946, Target has given 5% of its profit to communities, which today equals millions of dollars a week.

Take it from our members

From the cohort meetings, I have learned about business models, fiscal calendars, in-store camera considerations, legal requirements from their corporate lawyers, current plagues, regional differences, and a lot of information that does make me a better prosecutor and a better representative in court of my retail partners.  I still have so much more to learn from these folks! 

Anna Winn
  • Deputy District Attorney
  • Regional Fraud Task Force
RILA Retail Asset Protection Conference

RILA Retail Asset Protection Conference

The Retail Asset Protection Conference brings you three days of keynotes, breakout sessions, and an Expo Experience that allows you to create efficiencies and work smarter, not harder.

Annual Retailer - District Attorney Retail  Crime Workshop

Annual Retailer - District Attorney Retail Crime Workshop

RILA member retailers and district attorneys from across the country convene to discuss emerging retail crime trends, discuss persistent challenges and problem-solve together.

National District Attorney Association Annual Summit

National District Attorney Association Annual Summit

The NDAA Summer Summit offers educational, information-sharing and networking tools to ensure prosecutors, and those working in the field, are plugged into the most innovative ideas and practical strategies for addressing crime.

Access Past Webinars - Available for RILA & NDAA Members


This content is exclusive to RILA members and/or members of National District Attorneys Association (NDAA). If you are a RILA member, click here to access. If you are an NDAA Member, click here.

If you are a prosecutor, you need to log into NDAA to access the member-only content.

More than Organized: Addressing Retail Crime (October 5, 2022)

Featured Webinar

In this webinar, County Attorney Rachel Mitchell and Arizona Retailers Association Executive Director Michelle Ahlmer discuss how county prosecutors are working with local law enforcement, city prosecution agencies, and retail loss prevention professionals to address this serious community issue.

Featured Webinar
How Seattle is Driving Down Habitual Theft (July 27, 2023)

How Seattle is Driving Down Habitual Theft (July 27, 2023)

Seattle City Attorney Ann Davison shared results from her office’s High Utilizer Initiative, which identifies and reduces the impact of individuals responsible for persistent criminal activity across Seattle.

The Value of In-Store Technology in the Courtroom (May 24, 2023)

The Value of In-Store Technology in the Courtroom (May 24, 2023)

The Home Depot & Colorado’s 17th Judicial District Attorney’s Office shared how the local AP team & prosecutors are rallying around tech, what prosecutors need to know about emerging tech retailers leveraging & tips for retailers to ensure the preservation of evidence generated by tech solutions.

Prosecutors’ Retail Theft Programs (March 2, 2023)

Prosecutors’ Retail Theft Programs (March 2, 2023)

The Philadelphia and San Francisco District Attorneys’ Offices shared how their teams partner with retailers to proactively identify habitual theft offenders, investigate ORC, prosecute the worst offenders and provide support services to reduce recidivism.

Exclusive member-only resources

Are you a member? Login to access our past webinars!

Resources

Local AP contact list: Prosecutors: Need help locating a retail witness or evidence? Retailers: Want an update on the status of a criminal case referred from your store? Find your local AP/DA contact here. Go back to the contact list regularly to update your office/company’s POC information. Don’t see your office/company on the list? Contact Adora Adora.Belcher@RILA.org.

Local Asset Protection Contact List

Local Asset Protection Contact List

RILA & NDAA created a Local Asset Protection Contact List; after hearing from District attorneys, they often need help identifying local retail contacts. Retailers can insert their regional Asset protection POCs to help DAs with questions, locating a witness, evidence, or victim impact statement.

Store Questionnaire

Store Questionnaire

Prosecutors can share this survey with their local store AP partners to learn about retailers’ theft deterrent protocols and policies, crime mitigation technology utilized in stores, high impact offenders and more.

Business Records Affidavit Notary

Business Records Affidavit Notary

Affidavit to be notarized on the validity of the business records (video, reports, etc.) being presented as evidence.

Checklist for Retail Theft Reports and Video Evidence

Checklist for Retail Theft Reports and Video Evidence

Example checklist of the most significant items to address before contacting law enforcement.

Custodian Certification – Annuity Records

Custodian Certification – Annuity Records

Insurance company notarization document to confirm validity of evidence.

Evidence Checklist for Retail Crimes

Evidence Checklist for Retail Crimes

Example checklist of evidence a prosecuting attorney’s office may obtain.

Retail Store Theft Case Process: Suggested Report Format for Retail Theft

Retail Store Theft Case Process: Suggested Report Format for Retail Theft

Report outline suggestion and examples of report narratives.

LinkedIn Group

LinkedIn Group

RILA member retailers and prosecutors who attended the 2nd Annual Retail Theft Workshop in Denver in Spring, 2023 launched a LinkedIn group to facilitate collaboration and networking 24-7.

Exclusive member-only resources

Are you a member? Login to access our resources!

Vibrant Communities FAQ

Does Vibrant Communities focus on juvenile offenders?

Yes. An effective tool for preventing juvenile offenders from entering the criminal justice system as adults is early intervention. Vibrant Communities will test model programs directed at juvenile offenders, particularly those at highest risk of re-offending. Also, the initiative will leverage local schools to educate youth about the risks associated with committing retail crime and support services available to them.

How were the pilot communities selected?

District attorneys from across the country were invited to nominate their jurisdiction for a pilot community. The criteria for selecting pilot communities included:
  • density among RILA members, common designation among RILA members as high-risk area;
  • engaged District Attorney, integrated community and social services, reasonable expectation that an impact can be measured in one year;
  • supportive police chief and properly resourced police department, aligned statutory environment;
  • supportive mayor/city manager/local government and active Local business organization(s).
Based on these criteria and responses to follow-up questions, RILA and NDAA recommended to the APLC that Yolo County and King County serve as pilot communities. The APLC agreed with the recommendation.

How will success of the pilot be measured?

Participating retailers are uniquely positioned to measure the impact on criminal activity in their stores in the pilot communities (e.g. recidivism rate by HIOs in pilot stores, frequency of other unlawful activity; theft-related losses). Additionally, a qualified researcher will be retained to identify key metrics, collect data related to those metrics and measure associated impacts.

How will Vibrant Communities seek to address recidivism among HIOs?

The risk that a HIO will re-offend depends on various factors, including the nature of the criminal offense(s), the individual’s criminal history and personal circumstances (e.g. drug addicted, mental illness, unhoused, lacks job training, etc.). There is no “one size fits all” solution for mitigating recidivism across all HIOs. Rather, solutions must be tailored to the offenders’ situation and desire to rehabilitate.

For example, key stakeholders will collaborate to investigate and shut down local fences that recruit and employ habitual theft offenders. While diversion may be an appropriate resolution for the shoplifter/booster, the fence may face stiffer penalties - including incarceration – in an effort to deter future criminal conduct by that fence as well as others engaging in similar criminal activity.

Is there a cost to participate in the pilots in King County and Yolo County?

All retailers with stores in or near pilot communities are encouraged to participate in the pilots, including designating a local AP leader to the Pilot Working Group. While there are expectations of companies participating in these pilots (see above), there is no financial commitment required.

Is there a cost to retailers to participate in Vibrant Communities?

There are two levels of participation available to retailers:
  • Executive Committee member (top decision-making body for the overall Vibrant Communities initiative, guiding strategy, focus, pace, etc.); and
  • Steering Committee member (provides input on initiative priorities and actions) Participation at the Executive Committee and Steering Committee levels will require an investment from retailers (and other stakeholders who participate).
Participation at the Executive Committee and Steering Committee levels will require an investment from retailers (and other stakeholders who participate).

My company doesn’t operate stores in Yolo County or King County. What does that mean for our company’s participation in the vibrant communities initiative?

The pilot is one piece of the Vibrant Communities initiative and will inform actions taken elsewhere. Some of those actions can start now with retailers sharing effective practices with the RILA/NDAA network. As the pilots progress, key learnings will be shared with the broader RILA membership as well as with NDAA members to replicate in communities across the country. Also, retailers are encouraged to actively participate in the parallel activities led by RILA and NDAA.

What are the desired outcomes of the pilot and the broader Vibrant Communities initiative?

Vibrant Communities seeks to achieve 3 primary outcomes, specifically to reduce (1) recidivism among High Impact Habitual Offenders; (2) crime and other unlawful activity in/around retail stores; and (3)financial loss to retailers.

What do you say to critics who think Vibrant Communities is soft on crime? Or the critics who think Vibrant Communities is really about locking-up more people?

In some cases, like crimes of violence against retailer workers, or sophisticated criminal enterprises causing large-scale financial losses, incarceration is the only way to prevent a HIO from re-offending and to deter others from committing similar crimes. Vibrant communities will pursue prosecution of the worst offenders.

There are also HIOs whose propensity to engage in unlawful activity is fueled by underlying issues (e.g. drug addiction, mental illness, homelessness) and who, if provided targeted support services, can rehabilitate and live productive crime-free lives.

Vibrant Communities takes a rational, balanced and individualized approach to addressing recidivism among HIOs.

What is a High-Impact Habitual Offender?

A High-Impact Habitual Offender (HIO) is an individual who causes significant financial loss to a retailer through criminal activity, persistently engages in unlawful activity in/around retail establishments, and/or poses a safety risk to employees and customers.

Examples of an HIO include a booster in an organized retail crime ring, a habitual shoplifter acting alone for profit (i.e. assumes dual role of shoplifter and fence), a fence that recruits and employs habitual offenders, an actor who has used or repeatedly threatened the use of violence against employees, or an individual who self-administers narcotics in a store or sets-up shelter in a store’s parking lot.

What is expected of retailers who participate in the pilot?

To ensure a successful pilot, participating retailers must commit to actively engaging with local stakeholders and executing on identified strategies. Participating retailers must operate stores within pilot (or adjoining) communities, be willing and able to share case data in a protected manner, designate a local AP team member to the pilot working group, be open to testing combinations of technology, and actively participate in cases post-arrest.

What is the goal of Vibrant Communities?

The goal is to return vibrancy to shopping districts that have been plagued by unprecedented increases in crime.

What is the Vibrant Communities Initiative?

RILA’s Vibrant Communities Initiative arises out of an urgent need to address rising organized retail crime, habitual theft, violence, vagrancy and blight in and around retail stores. Communities across America are plagued with underlying social challenges – drug addiction, mental illness, homelessness – that are exacerbating a retail crime problem that has persisted for years. Addressing these complex criminal and social problems requires commitment from a diverse group of stakeholders.

To that end, RILA and the National District Attorneys Association (NDAA) partnered to launch a pilot in 2 communities that brings together district attorneys, police departments, social service organizations, local policy makers, civic and business groups and other stakeholders to identify effective approaches for dealing with High-Impact Habitual Offenders.

What methods will be used to achieve the desired outcomes?

The pilot will test efficiency of information sharing among retailers and with law enforcement to identify HIOs; develop leading practices for ensuring successful prosecution of the worst offenders; divert qualified offenders to targeted social service programs to break the cycle of criminal conduct; promote active and consistent participation by retailers in criminal prosecutions through case conclusion; and test combinations of technologies to promote an effective integrated crime mitigation strategy.

What role do solution providers play in Vibrant Communities?

Vibrant Communities will test combinations of integrated retail crime mitigation technologies. Findings will be shared with participating retailers for consideration.

When is the pilot expected to launch?

Summer, 2023.

Where are the two pilot communities?

Parallel pilots will be launched in Yolo County, California and King County, Washington.

Why is RILA partnering with the National District Attorney Association to lead this effort?

Local district attorneys are essential partners in restoring law and order, safety and vibrance to local communities. Prosecutors have broad discretion in determining the disposition of criminal charges – e.g. revoke bail, cite & release, dismiss/downgrade criminal charges, seek incarceration, offer a diversion program, etc. How a case is resolved can impact the likelihood that the criminal actor will reoffend.

Partnering with the NDAA – the leading association of local prosecutors across the country – enhances collaboration between retailers and the very prosecutors assigned to handle retail crime cases.

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Contact Information

Lisa LaBruno
Senior Executive Vice President, Retail Operations
RILA
Nelson Bunn
Nelson Bunn
Executive Director
National District Attorneys Association
Adora Belcher
Manager, Asset Protection & Retail Operations
RILA

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