Retail Asset Protection Conference On-Demand

Video Library from the 2023 Event!

Opening remarks from RILA's SVP of Retail Operations, Lisa LaBruno

SEE YOU AT THE NEXT RETAIL ASSET PROTECTION CONFERENCE!

You can still experience every moment of the 2024 Retail Asset Protection Conferences. Watch keynotes and breakout sessions on demand. 

Attendee Only Content

Available to attendees of the 2023 Retail Asset Protection Conference.

General Sessions from the Main Stage

RILA Retail Asset Protection Conference Open

 RILA Retail Asset Protection Conference Open image
RILA Retail Asset Protection Conference Open

Creating Compelling Customer Experiences in Challenging Times

Creating Compelling Customer Experiences in Challenging Times image
Creating compelling customer experiences are critical to all retail verticals. This conversation will explore the choices leading retailers make as they work to deliver delightful customer experiences while simultaneously protecting their employees and assets.

Creating Welcoming Stores: The Starbucks Outreach Worker Program Story

Creating Welcoming Stores: The Starbucks Outreach Worker Program Story image
Join this session to learn about how Starbucks has leveraged a unique partnership with local nonprofits with street outreach expertise to better support their team members navigating the challenges of homelessness, mental health, and substance disorders within their stores and nearby neighborhoods.

Effectively Managing a Multigenerational Workforce

Effectively Managing a Multigenerational Workforce image
We are boldly striding into a new world of work where up to five generations are working alongside each other, bringing their own attitudes, behaviors, and communication preferences. Leaders and managers might be looking at once worked to engage, motivate, and communicate and questioning if it still does.

Fostering Safe and Inclusive Stores

Fostering Safe and Inclusive Stores image
This insightful discussion will explore effective asset protection strategies aimed at promoting inclusivity, reducing bias, and enhancing overall business outcomes.

Harnessing Data to Combat Systemic Shrink and Make Effective Decisions

Harnessing Data to Combat Systemic Shrink and Make Effective Decisions image
This session will dive into Co-op’s risk data journey including how they built models for crime, shrink, regulatory compliance, and operational complexity.

Leadership Insights: Leading Through Crisis, Conflict, and Challenging Times

Leadership Insights: Leading Through Crisis, Conflict, and Challenging Times image
Join Carmen Best for a conversation about leading teams through challenging times.

Leading Insights: Strategic Approaches to Shrink

Leading Insights: Strategic Approaches to Shrink image
This conversation will explore how leading AP executives approach shrink holistically focusing on solution-oriented strategies that work at scale and on the communication necessary to address this challenge across the C-suite.

Monday Closing Remarks

Monday Closing Remarks image
Closing remarks from RILA's SVP of Business Development, Tripp Taylor

Monday Opening Remarks

Monday Opening Remarks image
Opening remarks from RILA's SVP of Retail Operations, Lisa LaBruno

Tom Sawyer’s Fence: A Creative Collaboration

Tom Sawyer’s Fence: A Creative Collaboration image
Join this session for an in-depth case study about an organized retail theft investigation of a “fence” stealing and re-selling tools. This session will walk through how prosecutors, law enforcement, retail theft investigators and tax investigators worked together to identify a target, gather evidence and ultimately charge a fence utilizing state criminal and tax charges.

Tuesday Closing Remarks

Tuesday Closing Remarks image
Closing remarks from RILA's VP of Asset Protection, Khris Hamlin

Tuesday Opening Remarks

Tuesday Opening Remarks image
Opening remarks from RILA's VP of Asset Protection, Khris Hamlin

Unveiling Learning Part 1- Julie Hibdon

Unveiling Learning Part 1- Julie Hibdon image
Hear initial research findings from the criminology expert studying the effectiveness of the VCI pilots.

Vibrant Communities Initiative: Unveiling Learnings Part 1

Vibrant Communities Initiative: Unveiling Learnings Part 1 image
To address safety concerns of employees and consumers, RILA launched a partnership among public and private stakeholders focused on identifying and tackling issues that contribute to the increase in crime, violence, vagrancy, and blight in and around retail environments, business districts and communities across the country. Hear initial research findings from the criminology expert studying the effectiveness of the VCI pilots.

Wednesday Closing Remarks

Wednesday Closing Remarks image
Conference closing remarks from RILA's SVP of Strategy, Innovation and Content, Nicholas Ahrens

Wednesday Opening Remarks

Wednesday Opening Remarks image
Opening remarks from RILA's SVP of Strategy, Innovation and Content, Nicholas Ahrens

Welcome from Title Sponsor Auror

Welcome from Title Sponsor Auror image
Welcome words from Auror's VP of Retail Partnerships, Bobby Haskins

Deep Dives from Breakout Sessions

Addressing Vulnerable Populations in the Retail Setting

Addressing Vulnerable Populations in the Retail Setting image
In this panel session, retailers will share both short-term and long-term approaches they are taking to foster a safer shopping and working environment, including proactive measures like law enforcement partnerships for immediate issues and collaborative efforts with cities and community resources for broader challenges.

Maintaining Inventory Integrity through Operational Excellence

Maintaining Inventory Integrity through Operational Excellence image
Learn from several retailers at different phases of the inventory integrity spectrum on how they focus on operational processes to better identify and react to inventory losses in real time while simultaneously driving higher levels of sales and customer satisfaction.

OSHA Compliance and New Workplace Programs

OSHA Compliance and New Workplace Programs image
Learn how retailers are managing their compliance program along with the new workplace violence laws and unsafe work conditions guidance. Gain insights into preparing for and preventing these types of situations and understand the actions to take if they should arise.

Tempering Tragedy: Violence Mitigation through Threat Assessment and Management

Tempering Tragedy: Violence Mitigation through Threat Assessment and Management image
Embark on a journey to identify the need for a Behavioral Threat Assessment & Management (BTAM) program in a retail environment. Discover the significance of building a proactive team over reactive crisis response.

Theft Balancing Act: Strategies for Mitigating Internal Theft in a World of Competing Priorities

Theft Balancing Act: Strategies for Mitigating Internal Theft in a World of Competing Priorities image
In this insightful session, industry leaders representing diverse retail settings, including discount, consumer electronics, and mass retailers, will come together to discuss the challenges of managing internal theft amidst competing priorities.
Attend the can’t miss event for your asset protection team!